We're here to help you get the most out of Snap2pro.
Chat with our support team during business hours.
Available 9 AM - 6 PM EST
Snap2pro uses advanced AI technology to enhance your photos. Simply upload your photo, our AI will automatically improve lighting, background, and overall quality, giving you professional-grade results in seconds.
We support most common image formats including JPEG, PNG, and WebP. For best results, we recommend uploading high-resolution images (minimum 500x500 pixels).
Most photos are processed within 30-60 seconds. Processing time may vary depending on image size and server load. You'll receive a notification when your enhanced photo is ready.
Credits are used to process photos. Each photo enhancement costs 1 credit. Credits don't expire and remain in your account until used. You can purchase credits in various packages to suit your needs.
Due to the digital nature of our service, we have a no-refund policy. Please review our service before purchasing credits. For more details, see our Refund Policy.
Yes, we take data security seriously. Your photos are encrypted during upload and processing. We don't use your photos to train our AI models and automatically delete them after a specified period. See our Privacy Policy for more details.
While we don't offer refunds, we're committed to your satisfaction. If you're not happy with the results, contact our support team. We may offer additional credits or help troubleshoot the issue.
Monday - Friday
9:00 AM - 6:00 PM EST
Saturday
10:00 AM - 4:00 PM EST
Sunday
Closed
Holidays
Limited support available