Refund Policy

Last updated: 8/3/2025

1. No Refunds Policy

⚠️ Important Notice

All purchases made on Snap2pro are final and non-refundable. Once a payment is processed and credits are added to your account, we do not offer refunds under any circumstances.

2. Service Nature

Snap2pro provides digital services that are:

  • Immediately available upon purchase
  • Consumed upon use (photo processing)
  • Non-transferable and non-returnable
  • Delivered instantly upon processing

Due to the digital nature of our service and immediate delivery, refunds are not possible.

3. Credit System

Our service operates on a credit-based system:

  • Credits are purchased and added to your account
  • Each photo processing consumes credits
  • Credits do not expire
  • Unused credits remain in your account
  • Credits cannot be converted back to money

4. What We Don't Refund

We do not provide refunds for:

  • Purchased credits (used or unused)
  • Processed photos
  • Service fees and processing charges
  • Subscription payments
  • Technical issues that don't prevent service use
  • Dissatisfaction with AI enhancement results
  • Change of mind or buyer's remorse

5. Before You Purchase

To ensure you're satisfied with our service:

  • Review our service description and features
  • Check sample results and testimonials
  • Start with a smaller credit package to test the service
  • Contact our support team with any questions
  • Read our Terms of Service and Privacy Policy

6. Technical Issues

If you experience technical issues:

  • Contact our support team immediately
  • We'll work to resolve the issue quickly
  • We may provide additional credits for service interruptions
  • Technical issues don't qualify for monetary refunds

7. Dispute Resolution

If you have concerns about our no-refund policy:

  • Contact our customer support team first
  • We're happy to explain our policy and address concerns
  • We may offer alternative solutions (additional credits, etc.)
  • All disputes are subject to our Terms of Service

8. Legal Compliance

Our no-refund policy complies with applicable consumer protection laws. In jurisdictions where refunds are legally required, we will comply with such requirements.

9. Contact Information

If you have questions about this refund policy, please contact us:

Email: hamasakhtar5@gmail.com

Support Hours: Monday - Friday, 9 AM - 6 PM EST

10. Policy Updates

We reserve the right to update this refund policy at any time. Changes will be posted on this page with an updated "Last updated" date.